Recently, I have been troubleshooted my hostel Streamyx due to failure on the internet connection. TM officer came twice for the troubleshooting and I learnt some basic knowledge on "How to change Wi-Fi passwords". It pretty easy!
1. You must have to know few information below in order to proceed:
- Streamyx ID & passwords (it's different with Wi-Fi)
- A LAN cable
- Using W3400V modem
2. Type in 192.168.1.1 in search bar with your LAN cable connected with your modem.
3. Type in modem username and password. It's standard for all TM user.
Modem Username: tmuser
Modem password: tmuser
4. You will have logged in into DSL router. Click on Quick Setup as shown in picture below.
5. Key in your Streamyx ID and password as I mentioned in the first step. Then, type the Wi-Fi name that you preferred and your new password. Click "Save/Apply" button
*Remind that your Wi-Fi name must be different as your previous one in order to prevent duplication of network.
6. Restart your modem and log in with your new Wi-Fi name and password.
Basically, you have successfully changed your passwords! It's that EASY with these 6 steps.
Hope its helps!
*If you still facing problem on connecting your internet, feel free to contact TM. They have comprehensive customer service so far.
Fix line: Dial 100
Phone call: Dial 1 300 888 123
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